Privacy Policy

The Friends of the National World War II Memorial is committed to protecting the privacy of its users and any personal information that they may share with us or that we hold. We value our users’ trust and recognize that maintaining this trust requires us to be transparent and accountable at all times. The Privacy Policy describes important information about the steps necessary to safeguarding all personal information about our users. The personal information provided by the user will be used to fulfill the services requested by them, and, if you additionally consented to it, market to you through our email program.  Personal information in our possession is maintained and used in ways that respect individual privacy. Employees are educated about the importance of protecting personal information and consumer privacy, and only authorized employees are officially granted access to personal information.

The Friends of the National World War II Memorial collects two types of information from users who visit our website: anonymous information that is automatically collected from all visitors to our site and personal information knowingly and voluntarily provided by the user.

Use and Disclosure of Anonymous Information
If you do not fill out any forms and simply read pages or download information from our site, certain information about your visit is stored automatically. We use this information to optimize our site experience and make the site more useful to you. The information does not identify you personally. This information is collected through the Google Analytics platform using small files of information stored on your computer’s hard drive by your web browser known as cookies.

We collect the following types of information:
• The domain name and IP address of the computer from which you accessed our website
• Aggregate information about which pages consumers access or visit
• The browser type and operating system used to access the website
• Geographic location from which you accessed our website
• Time and date information for when you accessed our website
• Number of pages visited during a session
• Referral link used to access our website

Use and Disclosure of Personal Information
The Friends of the National World War II Memorial only collects personal information that you voluntarily provide to us. This information is collected from sources such as event registration, newsletter sign up, and donation forms. Personal information that may be collected includes your name, postal address, and e-mail address. Friends uses and discloses personal information only for certain purposes that are identified to the user. We may use it to establish and manage our relationship with a user, as well as providing requested information. Personal information can also help us understand users and identify preferences and expectations. We collect user information for internal use only, and just to the extent required for our purposes. We obtain relevant personal information about users lawfully and fairly.

Friends collects personal information when you:
• Register to attend a ceremony at the World War II Memorial or other special event, both in-person and virtually
• Register for our newsletter / e-mail list
• Complete a Contact Form
• Complete a Donation Form
• Complete a “Tell Your Story” Form
• Send an e-mail to any member of Friends of the National World War II Memorial staff

Friends of the National World War II Memorial will not disclose personal information collected from users to private third parties unless the law requires such disclosure.

This information is used to improve the scope and content of the Friends’ services on the Internet, and, in some cases, to respond to you.

If you decide to give us personal information for a particular purpose, we may contact you about other programs or opportunities with Friends of the National World War II Memorial. You will always have an immediate opportunity to decline further communication.

Sharing or Selling of Personal Information
Friends of the National World War II Memorial will not share online donor names or e-mail addresses to third parties. Friends may exchange donor postal mailing lists with other organizations for a single use. An organization that receives the Friends’ mailing list must agree to strict parameters which limit the use of the data. For example:

1. The names and mailing addresses will only be used for a specific project;
2. Friends must approve the contents of the mailing piece before it is sent to the members of our list;
3. The data file containing the mailing list will not be forwarded to any other person or entity except when necessary to complete the specific project;
4. No copies of any type of the data file will be made by the receiving organization; and
5. The data file of the names and addresses will be returned or destroyed when the project is completed.

We do use third-party processors to process data on our behalf. These service providers support Friends of the National World War II Memorial in hosting and operating websites, marketing, analytics, and donation processing. External, third-party data processing is governed by the privacy policies of these third-party providers.

We collect information through the use of cookies. Cookies are short simple text files of information classified in two ways: 1. “long-term” or “persistent” are stored on your computer’s hard drive and 2. “session” cookies are temporarily stored to your computer’s Random Access Memory. “Session cookies” are used to keep track of and store information so the user does not have to supply the information multiple times. These cookies expire when your session on our Friends website ends. “Long-term cookies” enable us to measure if users return to the website for multiple visits. These cookies contain no personal information and will only be used in aggregate form. The information that is collected through cookies at this site is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a website attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer. Credit card information cannot be accessed using cookies.

Email Correspondence
If you have voluntarily given us your email address, we will use your data to contact you or send promotional emails relating to your interests and or Friends events and mission-based initiatives and campaigns. In addition, we may use email tracking technology to know whether emails are opened or shared links have been accessed. You may remove your consent anytime by clicking on an unsubscribe link or emailing directly.

E-mail messages will be treated the same as any other written communication. They may be subject to public inspection or legal disclosure. Please do not put confidential and personal information such as social security number, date of birth, bank account and credit card information, mother's maiden name or medical information in your non-secure e-mail communications to Friends of the National World War II Memorial. Your privacy cannot be protected or insured by Friends of the National World War II Memorial during email or unsecured web form transmission.

Any personally identifying information which you choose to provide (for example, your mailing address) in an electronic mail message or web form requesting information, any comments on policies or issues, or other information collected in this manner, is used solely for information and, in some cases, to respond to you. An e-mail automatically includes your email address and certain routing information, including your internet server.

Online Donations
Donations to Friends are made through a third-party, Network For Good (NFG). NFG is a certified B Corporation software company that offers fundraising software and coaching for charities and non-profit organizations. The company was founded in 2001 by America Online, Cisco Systems and Yahoo! and has processed over $2.2 billion in donations since inception. Information provided through NFG for the purpose of contributing to Friends is governed by NFG’s Privacy Policy. If you make an online contribution, Friends may also collect your e-mail and/or your mailing address to contact you for donor acknowledgements and marketing purposes.

Information Correction & Opt Out
If you believe the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate.

If you do not want to receive e-mail from Friends of the National World War II Memorial in the future, or do not want us to share your mailing address with other publishers, please let us know by e-mailing us at or by sending a letter to:

Friends of the National World War II Memorial
921 Pennsylvania Avenue SE, Suite 316
Washington, DC 20003

Please provide your exact name and address and tell us if you want your name removed from our mailing list, the list we may share with other companies, or both.

Links to Other Websites
This website has links to other websites. These include links to websites operated by other governmental agencies, nonprofit organizations, and private businesses. Many of these sites may operate under different privacy standards. Visitors to those websites are advised to review the privacy statements of those sites. Friends of the National World War II Memorial is not responsible for any content on a linked site.

Rights and Contact Information
You may request information as to the use and storage of your personal information and revoke consent of use at any time. Please direct these requests and/comments in writing to or mail to:

Friends of the National World War II Memorial
921 Pennsylvania Avenue SE, Suite 316
Washington, DC 20003

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